Welcome to zentharaPRO. These Terms of Service govern your use of our professional garden care services tailored for seniors across Sydney. By engaging with our services, you agree to comply with these terms. Please read them carefully.
zentharaPRO offers mobile garden care services, including lawn mowing, hedge and tree trimming, plant care, and garden consultations, designed to meet the needs of senior homeowners. Our services are provided by fully licensed and insured professionals using specialized equipment. We aim to maintain your outdoor spaces with minimal disruption, ensuring accessibility and convenience for mature clients. Service schedules and pricing are determined during consultations based on the size and requirements of your garden.
All bookings must be made through our official channels, including phone or website inquiries. Payments are due upon completion of services unless otherwise agreed. Prices start at $89 for lawn care, $125 for trimming, $95 for plant care, and $150 for consultations, with final costs confirmed during the assessment. We accept various payment methods, and invoices are provided for transparency. Cancellations require 24-hour notice; otherwise, a fee may apply.
Clients must provide clear access to garden areas and disclose any relevant property information, such as irrigation systems or hazards. zentharaPRO is not liable for damages caused by undisclosed issues. Clients are responsible for ensuring pets are secured during service visits to ensure the safety of our staff and your animals.
We strive for complete client satisfaction. If you are not satisfied with our work, we will address concerns at no additional cost within 7 days of service completion. This guarantee does not cover damages resulting from natural events or client modifications post-service. Our team performs thorough cleanups, and all waste is removed unless otherwise requested.
zentharaPRO maintains comprehensive insurance coverage for all services. We are not responsible for pre-existing garden conditions or damages caused by external factors, such as storms. Our staff adheres to strict safety protocols, and we request clients respect these measures during visits. Emergency cleanup services are available at additional rates, subject to availability.
We reserve the right to update these terms periodically to reflect changes in our operations. Clients will be notified of significant updates through our website. Continued use of our services constitutes acceptance of the revised terms.
By choosing zentharaPRO, you partner with a team dedicated to preserving the beauty of your garden with care and respect. Our senior-friendly approach ensures your outdoor space remains a source of joy.